Get ListedFind Best Providers "Near Me"

Privacy Policy

Effective Date: 01/01/2024
Last Updated: 03/02/2025

CabinetMakers.co (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals in the United Kingdom and the United States. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you use our websites, services, or interact with us in the course of our lead generation activities (the “Services”).

By using our Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our Services.

1. Scope of This Policy

This Privacy Policy applies to personal information that we collect both online and offline in connection with our Services. Our Services include matching individuals and businesses seeking cabinetry or joinery services (“Users”) with up to three qualified Suppliers (“Suppliers”) located in or servicing regions in the United Kingdom and/or the United States.

2. Information We Collect

  1. Personal Information You Provide
    • Contact Details: Name, email address, phone number, and mailing address.
    • Project Details: Information about your cabinetry or joinery requirements, budget range, timeline, and location.
    • Communications: Any information you provide when you contact us (e.g., via email, web forms, or phone).
  2. Information Collected Automatically
    • Usage Data: IP address, browser type, operating system, device identifiers, and pages visited.
    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize your experience, analyze usage, and market our Services.
  3. Information from Third Parties
    • We may receive information about you from third-party platforms (e.g., social media sites or marketing partners) if you access our Services through those platforms.

3. How We Use Your Information

We use your personal information for the following purposes:

  1. Lead Generation and Matching
    • To process your requests and match you with up to three Suppliers who may provide the cabinetry or joinery services you need.
    • To facilitate communications between you and the selected Suppliers.
  2. Service Delivery and Operations
    • To operate and maintain our websites and Services.
    • To provide customer support and address inquiries or requests.
  3. Business and Marketing Purposes
    • To send you marketing and promotional communications, consistent with your communication preferences and applicable laws.
    • To analyze usage patterns and improve our Services, including enhancing user experience and developing new features.
  4. Legal and Compliance
    • To comply with applicable laws and regulations or respond to lawful requests.
    • To enforce our Terms of Service and protect our rights, privacy, safety, or property, and/or that of others.

4. Legal Bases for Processing (UK/EEA Users)

For individuals in the UK (subject to UK GDPR) or in the European Economic Area (subject to EU GDPR, if applicable):

  • Consent: We may rely on your consent where required by law (e.g., to send marketing emails).
  • Contractual Necessity: Processing is necessary to perform our contract with you (e.g., providing the requested Services).
  • Legitimate Interests: We process your information where it is in our legitimate interests (e.g., improving our Services), provided those interests are not overridden by your rights.
  • Legal Obligations: We may process your data to comply with legal obligations or respond to lawful requests.

5. Your Privacy Rights (UK and USA)

5.1 UK and EU Data Subject Rights

If you are in the UK or EU, you may have the following rights under applicable data protection laws:

  • Access: Request information about the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to certain exceptions.
  • Restriction: Request restriction of processing under certain conditions.
  • Portability: Request a copy of your personal data in a structured, machine-readable format.
  • Objection: Object to the processing of your personal data, including for direct marketing.
  • Withdraw Consent: If you have given us consent to process your data, you may withdraw that consent at any time.

To exercise these rights, please contact us at the details provided in the “Contact Us” section. We may require additional information to verify your identity.

5.2 California Consumer Rights (For California Residents)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) or other applicable laws:

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, the purpose for collection, and the categories of third parties with whom we share the information.
  • Right to Delete: You can request that we delete the personal information we have collected from you, subject to legal exceptions.
  • Right to Opt Out of “Sale” of Personal Information: CCPA defines “sale” broadly, and some of our data sharing practices may be considered a “sale” under that definition. You have the right to opt out of such “sale” of your personal information if applicable.
  • Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

To exercise these rights, please contact us via the details in the “Contact Us” section. We may need to verify your identity before processing your request.

6. How We Share Your Information

  1. With Suppliers
    • We share your contact details and project requirements with up to three qualified Suppliers to facilitate contact and service provision.
  2. With Service Providers
    • We engage third-party vendors (e.g., hosting providers, analytics services, customer support tools) who assist in our operations. They have access to your information only to perform specific tasks on our behalf and are contractually obligated to maintain confidentiality.
  3. With Affiliates
    • We may share information with our affiliated companies for internal business purposes and to provide consistent services across our corporate family.
  4. Business Transactions
    • Your information may be transferred as part of a merger, acquisition, financing, or sale of some or all of our assets, subject to confidentiality arrangements and compliance with applicable laws.
  5. Legal Requirements
    • We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  6. With Your Consent
    • We may share your information with third parties where you have provided express consent.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Criteria used to determine our retention periods include:

  • Duration of our relationship with you and whether you continue to use our Services;
  • Legal and regulatory requirements;
  • Potential disputes or legal claims;
  • Technical requirements related to the security and maintenance of our systems.

8. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to track user activity on our websites. These technologies help us:

  • Improve User Experience: Recognize you and remember your preferences.
  • Analytics: Collect information about website traffic and interactions.
  • Advertising: Deliver relevant advertisements on our website or elsewhere online.

Managing Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Blocking or deleting cookies may affect some functionalities of our Services.

9. Security Measures

We use commercially reasonable safeguards to protect your personal information. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information, such as using a secure internet connection and safeguarding your login credentials.

10. International Data Transfers

We may process and store information in the United States, the United Kingdom, or in other countries. When we transfer personal data from the UK or EEA to the US or other jurisdictions, we take steps to ensure adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your personal information, consistent with applicable data protection laws.

11. Children’s Privacy

Our Services are not directed to children under the age of 13 (in the US) or 16 (in the UK/EU, if applicable). We do not knowingly collect or solicit personal information from children under these ages. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

12. Third-Party Links

Our websites or Services may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by updating the “Last Updated” date at the top of this page, and—if legally required—by providing a more prominent notice. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, our data practices, or if you wish to exercise your rights, you may contact us at:

CabinetMakers.co
27-28 Sun Street, Hitchin, Herts, SG51AH
[email protected]